Customizable survey tool with advanced features.
SurveyGizmo, now rebranded as Alchemer, is a versatile online survey platform designed to help businesses create, distribute, and analyze surveys with advanced customization and integration options. Known for its flexibility and powerful features, Alchemer is ideal for businesses that need a robust survey tool capable of handling complex survey logic, detailed reporting, and integration with other business systems. It’s particularly valued by marketers, researchers, and customer experience teams for its ability to gather actionable insights and automate data collection processes.
Key Features:
- Advanced Survey Design: Create highly customizable surveys with complex logic, branching, piping, and validation, ensuring that each respondent’s experience is tailored to their answers.
- Custom Branding: Fully customize the look and feel of your surveys with your branding, including logos, colors, fonts, and custom themes, providing a consistent brand experience.
- Data Integration: Integrate Alchemer with CRM systems, marketing automation platforms, and other business tools, allowing for seamless data flow and synchronization.
- Advanced Reporting and Analytics: Access detailed analytics and reporting tools, including cross-tabulation, segmentation, and custom dashboards, to gain deep insights into survey data.
- Workflow Automation: Automate survey distribution, reminders, and follow-ups, ensuring that data collection processes run smoothly and efficiently.
- Security and Compliance: Alchemer offers robust security features, including data encryption, user permissions, and compliance with regulations like GDPR and HIPAA.
Benefits:
- Flexibility: Alchemer’s extensive customization options and advanced logic make it suitable for a wide range of use cases, from simple feedback forms to complex research surveys.
- Integration Capabilities: Alchemer’s ability to integrate with other business systems ensures that survey data can be easily synchronized with existing workflows and databases.
- Powerful Analytics: Alchemer offers advanced reporting and analytics tools that provide deep insights into survey data, helping businesses make informed decisions based on customer feedback and market research.
- Enterprise-Grade Security: Alchemer’s robust security features and compliance with industry regulations make it a trusted choice for businesses that handle sensitive data.
Strong Suit: Alchemer’s flexibility, advanced customization, and powerful integration capabilities make it an ideal solution for businesses that need a robust survey platform capable of handling complex survey logic, detailed reporting, and seamless data integration.
Pricing:
- Collaborator: $55 per user/month (basic features with survey design, distribution, and reporting tools, ideal for small teams)
- Professional: $199 per user/month (advanced features like workflow automation, custom branding, and API access, suitable for larger teams)
- Full Access: Custom pricing (enterprise-grade features, including advanced security, integrations, and priority support)
Considerations:
- Cost: Alchemer is a premium product with pricing that reflects its advanced capabilities, making it a significant investment for organizations, especially small businesses.
- Complexity: Alchemer’s extensive features and customization options can lead to complexity, requiring dedicated resources or professional services to manage and optimize.
- Learning Curve: While powerful, Alchemer may require training for users to fully leverage its capabilities, especially for teams new to advanced survey design and data integration.
Conversational survey tool with engaging interface.
Customer feedback tool with survey and NPS features.
Customer experience management platform with feedback tools.
Summary: SurveyGizmo, now Alchemer, is a versatile online survey platform designed to help businesses create, distribute, and analyze surveys with advanced customization and integration options. With its flexibility, powerful features, and robust integration capabilities, Alchemer is an excellent choice for businesses that need a comprehensive survey tool capable of handling complex survey logic, detailed reporting, and seamless data synchronization with other business systems.