Close CRM: The Sales-First CRM for Growing Teams

Close CRM is a sales-focused customer relationship management (CRM) platform designed to help sales teams manage leads, automate workflows, and close deals faster. Known for its emphasis on communication and pipeline management, Close is ideal for small to mid-sized sales teams that need a CRM optimized for high-volume outreach and follow-ups. It’s particularly valued by businesses with inside sales teams that rely on phone calls, emails, and automation to drive their sales processes.

Key Features:

• Built-In Calling: Make and receive calls directly within Close, with features like call recording, call scripts, and voicemail drop, ensuring seamless communication with prospects.
• Email Integration: Send, track, and automate emails directly from Close, with features like email sequences, templates, and bulk sending to streamline outreach.
• Sales Pipeline Management: Manage deals with a visual sales pipeline that allows teams to track opportunities, forecast revenue, and move deals through the sales process efficiently.
• Task Automation: Automate repetitive tasks like follow-up reminders, lead assignment, and status updates, freeing up time for sales teams to focus on closing deals.
• Reporting and Analytics: Access detailed reports and dashboards that provide insights into sales performance, pipeline health, and team productivity, helping managers make data-driven decisions.
• Integration and API: Integrate Close with other tools like Zapier, Slack, and marketing automation platforms, or use the API for custom integrations.

Benefits:

• Sales-Centric Design: Close is built specifically for sales teams, with features that enhance communication, streamline workflows, and improve deal management.
• Ease of Use: Close’s intuitive interface and focus on key sales activities make it easy for teams to adopt and use, with minimal training required.
• Communication Tools: Close’s built-in calling and email features ensure that sales teams can manage all their communication in one place, reducing the need for multiple tools.
• Automation: Close’s automation capabilities help sales teams manage high volumes of leads and tasks efficiently, increasing productivity and closing rates.

Strong Suit: Close CRM’s sales-centric design, built-in communication tools, and automation features make it an ideal solution for growing sales teams that need a CRM optimized for high-volume outreach and deal management.

Pricing:

• Starter: $25 per user/month (basic CRM features, including contact management, sales pipeline, and calling)
• Basic: $65 per user/month (additional features like email sequences, reporting, and task automation)
• Professional: $95 per user/month (full-featured CRM with advanced reporting, custom permissions, and integrations)
• Enterprise: $145 per user/month (enterprise-grade features, including predictive dialer, custom roles, and priority support)

Considerations:

• Limited Features for Non-Sales Teams: While Close excels as a sales-focused CRM, it may lack features for marketing, customer support, or other departments, making it less suitable for organizations needing an all-in-one platform.
• Cost: Close is a premium product with pricing that reflects its sales-centric capabilities, which may be a consideration for smaller teams or those with tight budgets.
• Learning Curve for Advanced Features: While easy to use, setting up and managing Close’s more advanced features, like automation and integrations, may require some technical knowledge.

Summary: Close CRM is a sales-focused customer relationship management platform designed to help sales teams manage leads, automate workflows, and close deals faster. With its sales-centric design, built-in communication tools, and automation features, Close CRM is an excellent choice for growing sales teams that need a CRM optimized for high-volume outreach and deal management.