OnBase: The Highly Customizable ECM and Workflow Automation Platform

OnBase by Hyland is a highly customizable enterprise content management (ECM) and workflow automation platform designed to help organizations manage documents, automate business processes, and enhance operational efficiency. Known for its extensive integration capabilities and robust workflow automation, OnBase is ideal for large enterprises that require a scalable, customizable solution for managing complex content and automating workflows across various departments. It’s particularly valued by industries like healthcare, finance, and government for its ability to integrate with existing systems and support compliance with industry regulations.

Key Features:

• Document Management: Store, organize, and manage documents with advanced features like version control, metadata tagging, and comprehensive search capabilities.
• Workflow Automation: Automate business processes with OnBase’s workflow tools, allowing users to create and manage custom workflows that streamline tasks, approvals, and notifications.
• Records Management: Manage records throughout their lifecycle with automated retention schedules, audits, and compliance management, ensuring adherence to industry standards.
• Integration and Extensibility: Integrate OnBase with other enterprise systems, including ERP, CRM, and custom applications, using APIs, connectors, and custom integration tools.
• Case Management: Manage complex cases and projects by centralizing documents, tasks, and communications in a single platform, improving collaboration and efficiency.
• Security and Compliance: Ensure data security with encryption, access controls, and compliance with regulations like GDPR, HIPAA, and DoD 5015.2.

Benefits:

• Customizability: OnBase’s highly customizable platform allows organizations to tailor the system to their specific content management and workflow needs.
• Scalability: OnBase is designed to handle large volumes of content and complex workflows, making it ideal for large enterprises and organizations with extensive content management requirements.
• Integration Capabilities: OnBase’s extensive integration options ensure that content and workflows are seamlessly connected with existing enterprise systems.
• Compliance: With robust records management and security features, OnBase is a trusted platform for managing sensitive information in regulated industries.

Strong Suit: OnBase’s customizability, extensive integration capabilities, and robust workflow automation make it an ideal solution for large enterprises that require a scalable, flexible platform for managing complex content and business processes.

Pricing:

• Custom Pricing: OnBase offers custom pricing based on the specific needs of the organization, including the number of users, storage requirements, and required features. Contact Hyland for a tailored quote.

Considerations:

• Cost: OnBase is a premium product with pricing that reflects its extensive capabilities, making it a significant investment for organizations, particularly small businesses.
• Complexity: OnBase’s advanced features and customization options can lead to complexity, requiring dedicated resources or professional services to manage and optimize.
• Learning Curve: While powerful, OnBase may require training for users to fully leverage its capabilities, especially for teams new to enterprise content management and workflow automation.

Summary: OnBase by Hyland is a highly customizable enterprise content management and workflow automation platform designed to help organizations manage documents, automate business processes, and enhance operational efficiency. With its extensive integration capabilities, robust workflow automation, and focus on compliance, OnBase is an excellent choice for large enterprises that require a scalable, flexible platform for managing complex content and business processes across various departments.