Online survey tool with analytics and integrations.
Zoho Survey is an online survey platform designed for businesses and individuals who need a cost-effective tool to create, distribute, and analyze surveys. It’s known for its ease of use, affordability, and seamless integration with the broader Zoho ecosystem. Zoho Survey is ideal for small to mid-sized businesses, educational institutions, and non-profits that require an intuitive platform for gathering feedback, conducting research, or measuring customer satisfaction.
Key Features:
- Survey Builder: Create surveys using a drag-and-drop interface with a variety of question types, customizable themes, and logic branching.
- Multiple Distribution Options: Share surveys via email, social media, web links, or embed them on websites, with support for offline data collection.
- Real-Time Reporting: Access real-time reports and analytics with options for filtering, cross-tabulation, and exporting data for further analysis.
- Custom Branding: Customize surveys with your branding, including logos, colors, and fonts, to ensure a consistent brand experience.
- Multilingual Surveys: Create surveys in multiple languages to reach a broader audience, with built-in translation tools.
- Zoho Ecosystem Integration: Seamlessly integrate with other Zoho products like Zoho CRM, Zoho Campaigns, and Zoho Analytics for enhanced data management and insights.
Benefits:
- Affordability: Zoho Survey offers competitive pricing, making it accessible to small businesses and non-profits with limited budgets.
- Ease of Use: Zoho Survey’s user-friendly interface and pre-built templates make it easy for anyone to create professional-looking surveys without technical expertise.
- Zoho Integration: For businesses already using Zoho products, Zoho Survey’s integration capabilities provide a unified platform for managing customer data and feedback.
- Multilingual Support: Zoho Survey’s ability to create multilingual surveys makes it a great option for businesses targeting diverse audiences.
Strong Suit: Zoho Survey’s affordability, ease of use, and seamless integration with the Zoho ecosystem make it an ideal solution for small to mid-sized businesses looking for a cost-effective and integrated survey tool.
Pricing:
- Free: $0 (basic features with up to 10 questions per survey and 100 responses per month)
- Plus: $20 per month (additional features like custom branding, unlimited responses, and reporting)
- Pro: $25 per month (advanced features like multilingual surveys, data piping, and integration with Zoho CRM)
- Enterprise: $60 per month (full-featured plan with white-label surveys, advanced analytics, and priority support)
Considerations:
- Limited Features on Free Plan: The free plan is limited in terms of the number of questions and responses, making it less suitable for larger surveys or extensive data collection.
- Basic Design Options: While Zoho Survey offers customization, its design capabilities may not be as advanced or visually engaging as other platforms like Typeform.
- Learning Curve for Advanced Features: While easy to start, using Zoho Survey’s more advanced features may require some time and familiarity with the Zoho ecosystem.
Conversational survey tool with engaging interface.
Customer feedback tool with survey and NPS features.
Customer experience management platform with feedback tools.
Summary: Zoho Survey is an affordable and easy-to-use online survey platform designed for businesses and individuals looking to create, distribute, and analyze surveys. With its competitive pricing, user-friendly interface, and integration with the Zoho ecosystem, Zoho Survey is an excellent choice for small to mid-sized businesses and organizations that need a cost-effective tool for gathering feedback, conducting research, or measuring customer satisfaction.
